International Health & Medical Care Madrid

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hm hospitales madrid

International Health & Medical Care Madrid

After 30 years, we remain faithful to the values that have made us an international benchmark. Dedication, advanced levels of specialization, research and technological equipment, and our prestigious medical professionals altogether ensure that our patients receive a 24/7 fully international personalized and comprehensive service.

HM Hospitales​ has a long-standing experience treating many international patients from countries worldwide for years.

Attracted by our professional specialists, advanced technologies, and the well-recognized quality of our healthcare services, international patients may come to us seeking medical assistance at some point during their trip or second medical opinion. Our international patients also are expatriates, such as diplomats from the different embassies located in Madrid, employees of global companies, or students who are over on an exchange program and enrolled in a study abroad program. 

Our home medical visit service helps us to provide help wherever you need it. We can give you medical assistance in your hotel, villa, or apartment. For further information, please click here.  

Main services for International Patients

  • We provide  a personalized medical assistance with our international patient assistants, speaking over 6 languages will accompany the patient continuously, respecting their opinions and culture.
  • We provide our best international proffesionals to help you in the language you need throughout the process: in-depth analysis of your case, personalised treatment proposal, quote, administrative procedures and any questions that you may have.
  • Management of appointments with specialist physicians, according to the patient´s availability in a personalised way.
  • If you request a consultation, we'll get back to you in 24 hours (on business days).
  • If you hold an insurance and you don´t know if it is accepted in our Hospitals, our international department will assist you and inform you about how to get free medical assistance and if your health plan insurance is valid in HM Hospital or how to get a guarantee of payment for the service.
  • 24/7 international assistance available for you.
  • Home doctor´s  visit.
  • Home nursering services.
  • Videoconsultations.
  • Second medical opinion.
  • Medical report translation under request.
  • Webinars and medical services information available for companies, universities, etc.
  • Management of transfers and accommodation are available for those patients and relatives that requested.
  • Reccomendations and information about the  area where the Hospital is located.
  • Travel documents , according to the current spanish legislation, we can  provide documentation ( invitation letter)  to arrange VISAS where neccesary by writing to the spanish consulate in your country.
  • Teaching programs, education opportunities.

    Portrait of happy mature parents with little kids against white background

Living abroad and looking for treatment in Spain

If you are searching a second medical opinion you should know that as part of our team we have an International Medical Director to work in coordination with the rest of the specialists in the hospital and with the patient´s doctors at their place of residence, in the case it is needed, to guarantee the best pre-/during-/post-treatment comprehensive care.

multidisciplinary medical committee will analyse your case to offer you a very personalised treatment plan.

1.-Before coming to Spain

Prior to the medical evaluation please send us your request , and we will explain you the treatment options if there is any, and how are the procedures to come, we will help you to choose the most appropriate specialist for your consultation.

2.-Easy management

Before, during and after the visit, you will have a personal assistant to accompany you and your family at each stage of your treatment.

They will answer any queries that you, or your family, may have. None extra cost for it.

3.-Once you go back home, we will do under request a videocall or email as follow-up of your medical case to make sure that everything is progressing as it should.

Click below our second medical opinion procedure for further information:

SECOND MEDICAL OPINION

International videoconsultation SERVICES available.

Premium service to the diplomatic corps

Hm hospitales group takes in consideration the special requirements of the community of diplomats in Spain offering an exclusive Department of Diplomatics Relations.

We understand theirs special needs that is why we designed an exclusive service in continuous improvements.

We offer personalized attention in different languages, translation and interpretation service, medical reports in the patient's language, accompaniment service in the medical process, management with foreign insurance companies or expatriation in case of need.

  • Direct email: internationalconsultant@mail.hmhospitales.com
  • Direct contact number: +34 620 016 026

Preferential appointments, special protocol for VIP Check up programs..

Contact us for further information:

internationalconsultant@mail.hmhospitales.com

International diplomatic relationship 

International Student´s medical assistance

Please click below for further information about this service for the international student community in Madrid

HM Hospitales´s International Patient department welcomes international students all over Spain. 

In the annual event of MADRID STUDENT WELCOME DAY.

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