Dozens of British citizens were turned away from their appointments to collect their T.I.E cards yesterday at the General Commissariat for Immigration and Borders (Comisaría General de Extranjería y Fronteras) situated in Padre Piquer in the Aluche district of Madrid.
The Comisaria is the only one operative in the capital for the issuing of TIE cards which Britons are required to have as legal residents of Spain following the UK´s withdrawal agreement from the European Union.
Many Britons who had travelled long distances and who then had to queue for over an hour were then informed that their TIEs had not been located nor any information given as to where they might be or if indeed if they could be located.
Clare from Scotland who had to take a morning off from her school in Arguelles was indignant at the confusion and lack of information saying ” its quite appalling their lack of respect for citizen´s lives”.
Kevin an English language teacher in Alcobendas said he had wasted an entire morning, ” I had an appointment to collect the card at 10 but they dont know where it is and dont anything to say about when it might be here”.
Carl a student with Dutch and British nationality was more sanguine saying “its no surprise but hey in Spain we have the lovely weather to compensate”.
The UK embassy estimates there are around 13,000 British citizens in the Madrid region who are affected.
The Madrid Metropolitan made several attempts to contact a spokesperson for the police department responsible but by the time of publication no call had been answered.